Halcro undertake service and maintenance visits on VTS systems all over the world. This can vary from one off site visits, to regular maintenance contracts. Work done includes assessing the state of equipment, rectifying defects, replacing consumable items, discovering potential problems before a failure occurs and so on. Remote maintenance can also be undertaken on many systems by checking log files and performance statistics of the equipment - this can allow for diagnosis of faults, and advice can then be given so that the problem can be repaired by a local team. Halcro are able to rectify and resolve both hardware and software defects.